Privacy Policy and Terms and Conditions

Privacy Policy

WiCell is committed to protecting your privacy. This Privacy Policy describes WiCell's policies and procedures regarding the collection of personal information by this site, and our use and dissemination of such information.

What personally identifiable information does WiCell collect, and what does WiCell do with it? WiCell explicitly asks if it needs information from you that identifies you individually. In general, you can visit our site without disclosing any personal information other than your email address. We may use your email address to respond to incoming service requests from you. If you send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about your use of the WiCell site, we may collect such information in a file that is specific to you. We may use this information to respond to your inquiry, modify our services, resolve disputes, and/or troubleshoot problems.

Does WiCell share personal information with other companies?

WiCell does not share your personal information with third parties except when it believes disclosure is reasonably necessary to comply with a legal obligation, to protect WiCell and its users, or in an emergency where someone's safety is at risk. WiCell shares your personal information with partners who assist in services associated with the WiCell site. Without this relationship, WiCell could not provide its service to you. However, under their agreements with us, these third-party partners may not retain, share, store or use your personal information for any secondary purposes.


How does WiCell treat credit card information?

WiCell works to protect the security of your credit card information during transmission using Secure Socket Layer (SSL) software that encrypts information you input. WiCell also transmits the credit card number to the appropriate credit card company for processing using SSL software.

Changes to this Privacy Policy

WiCell will publish changes to its privacy policy on this Web site at least 30 days before those changes take effect. If you do not agree with WiCell's privacy policy, you have the option of requesting that we delete your personally identifiable information from our databases.

Terms and Conditions


These Terms and Conditions of Service shall apply to any cytogenetic testing services and other services that WiCell Research Institute, Inc., a nonprofit, nonstock Wisconsin corporation, provides to you.

Please download our Terms and Conditions of Service.

If you have any questions about the terms and conditions, privacy policy, or the practices of WiCell, you are invited to send an email to [email protected].